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聯繫 Whynot

於商品及服務相關問題,歡迎您透過以下方式聯繫:

請寫信至客服中心 qa.whynotai@gmail.com。

留下訊息後 Whynot 團隊會盡快與您連絡,如遇假日回覆將順延,造成不便之處請多包涵,謝謝您。


訂單注意事項

  1. 親愛的客戶您好,基於個資法,客服無法於後台擅自修改您的訂單內容,請下單前務必確認欲購買品項與數量,若要取消訂單,亦要麻煩您來信告知,服務人員即會為您取消訂單或進行退款。 
  2. 若為軟體授權,一經開通無法進行退換,請見諒。
  3. 特殊無法退貨之商品,依 通訊交易解除權合理例外情事適用準則 ,屬不可逆的產品無法退貨,同意者再下單!


商品出貨說明

  1. 一般出貨將於訂單完成付款確認後的 5 個工作天內會為您的商品出貨,若有特殊長假則以官網另行公告為主。 (不含週六日及國定假日、或特殊休假日)
  2. 其他(包含活動、預購)產品,以商品說明的出貨方式為主。


商品運送時間 (台灣)

  1. 郵局包裹:寄出後約3-5個工作天內送達 ( 需依郵局實際配送時間規定 )
  2. 合作廠商出貨:請依照合作廠商說明

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